Friday, April 15, 2011

ZSL Brings Social Enterprise and Mobile Enablement to Microsoft Dynamics CRM and ERP using Windows Azure

ZSL, a Microsoft Gold Certified Partner and leading ISV, launched its Social Enterprise and Mobile Enablement solutions for Microsoft Dynamics CRM, Microsoft Dynamics ERP and Microsoft Dynamics RMS products running on Windows Azure.

As a Microsoft Gold Certified partner, ZSL provides Microsoft Dynamics CRM and ERP solutions and services to various industry verticals across the globe including Manufacturing, Healthcare, Pharma, Banking, Insurance, Telecom, Retail and Wholesale. 

ZSL’s specialization includes social business and mobile enablement add-ons, customization, migration, cloud enablement, application integration, support and maintenance for Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics AX and Microsoft Dynamics RMS.

ZSL has made its CRM and ERP Social Enterprise and Mobile add-on suite available through Windows Azure. Its deployment capabilities for private and public cloud environments provides customers with affordable, scalable and secured business applications on-demand with minimal configuration and self-service capabilities.

“We see a limitless set of opportunities for partners to add value to Microsoft Dynamics business applications using Windows Azure,” said Brad Wilson, general manager, Microsoft Dynamics CRM Product Management Group. “Microsoft Dynamics CRM seamlessly works with Windows Azure to offer the flexibility and extensibility enabling our partners to develop specialized solutions to meet the specific needs of our customers.”

ZSL brings enterprises faster reach to the market leveraged from the enhanced customer relations and management features, intelligence analytic dashboards, rich functionality, streamlined business flow, low cost of ownership, automated point of sale (POS) and store operations benefits of Microsoft Dynamics CRM, Microsoft Dynamics ERP and Microsoft Dynamics RMS solutions.

Our feature-rich Social CRM add-on for Microsoft Dynamics CRM 2011 begets social media empowerment to the marketing, sales, customer support and management teams, by bringing in all the business social information of an account or contact from various professional social media outlets such as Twitter, Facebook, LinkedIn and You Tube. This helps Microsoft Dynamics CRM users have the right information handy when they need it and attributes a greater confidence in customer engagement and interaction.

ZSL’s business power add-ons enable automation of quote/order creation, Microsoft Dynamics CRM and QuickBooks integration for synchronizing customer relations and accounting operations, provides instant preview of customer information in Microsoft Outlook, travel assistance to customer location with integrated maps and navigability features and more.

The enterprise business enablement solutions empower the functionalities of Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics AX and Microsoft Dynamics RMS, which facilitates the enterprises to optimize their business operations for an increased ROI and a reduced TCO. It is comprised of plug-ins, which facilitate the automation of sales order processing using Microsoft Excel, Web, Mobile and Microsoft Outlook; provides access to real time currency exchange rates; auto bank reconciliation for Microsoft Dynamics NAV and Microsoft Dynamics AX; smoothens operation handling for Job Costing, Accounting and Billing with reduced manual intervention. Its interoperability with Microsoft Dynamics GP, Microsoft Dynamics NAV, and Microsoft Dynamics AX applications ascertains effective handling and management of General Ledgers, Receivables/Payables, Invoices, Inventory and Resource Utilization.

“Our business and mobile enablement add-on suites is to help the small-mid to enterprise level customers of various industry verticals to handle and better manage their CRM and ERP operations in a faster and cost effective way”, says Shiv Kumar, executive vice president, ZSL. “Our Social Enterprise enablement promises our customers to drive their internal collaboration, marketing and product innovation activities by aligning and integrating the technologies like analytics, social media and cloud to work for the growth of their business”.

ZSL’s Mobile solutions are complete and comprehensive in extending the availability of Microsoft Dynamics CRM and Microsoft Dynamics ERP features and functionalities at a full scale to various smart phone devices such as Windows, iPhone, Blackberry, iPads, Google Android phones and Tablets.

The Mobile suite for Microsoft Dynamics RMS gives retailers the advantage of keeping their customers informed of their offers, promotional discounts, adhoc events and other news by providing features to send messages over their mobile devices.

ZSL’s Social Enterprise & Mobile Add-ons could be deployed on-premise or on Windows Azure.

“Our product development, R &D Team (IDEA LAB) and engineering teams are committed to listening to our customers and partners and we set out to make our ‘Business Enablement’ Products suite for Microsoft Dynamics, the most valuable add-ons,” says Manick Vel, practice head, Microsoft Dynamics Business Solutions Practice at ZSL.


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