Zylog Systems Ltd (ZSL) Presents its Mobile Enterprise Innovation for Insurers
In an environment where customer expectations are constantly rising, competition is growing, and consumer knowledge is greater than ever, insurance organisations cannot rely on simply performing business-as-usual.
Join IBM, Zylog, Standard Life and Ascendant Technology on the morning of January 16th to explore new innovative ways of increasing customer interaction, exploiting technology advancements, and building strategies for the future; all leading to the successful capture and retention of customers.
Agenda:
9.30 Registration
10.30 Introduction
Adam Bellchambers –Business Development Executive, UK
Insurance – IBM / Paul Collins – CTO – Ascendant
10.15 Insurers, intermediaries and
interactions – It’s all about integration
Christian Bieck – Global Insurance Leader, IBM Institute for Business Value
11.00 Customer Perspective – Developing
the Customer and Employee Experience in Standard Life
Kevin O’Shaughnessy – Group Digital Director, Standard Life
11.45 Listen, Understand, Predict, Integrate
and Act – A framework for delivering customer intimacy using IBM technologies
Nigel Winship – Director, Orbital, Paul Collins – CTO Ascendant
12.15 Zylog Systems Ltd (ZSL) Presents its
Mobile Enterprise Innovation for Insurers
Nanda Kumar
12.30 Close and Networking Lunch
Sponsored by Ascendant and Zylog
Time 09.30 – 13.00
Date January 16th 2013
Location "Skinners Hall. 8 Dowgate Hill The City
London EC4R 2SU
www.skinnershall.com"
http://www.regonline.com/Register/
Checkin.aspx?EventID=1156413
In an environment where customer expectations are constantly rising, competition is growing, and consumer knowledge is greater than ever, insurance organisations cannot rely on simply performing business-as-usual.
Join IBM, Zylog, Standard Life and Ascendant Technology on the morning of January 16th to explore new innovative ways of increasing customer interaction, exploiting technology advancements, and building strategies for the future; all leading to the successful capture and retention of customers.
Agenda:
9.30 Registration
10.30 Introduction
Adam Bellchambers –Business Development Executive, UK
Insurance – IBM / Paul Collins – CTO – Ascendant
10.15 Insurers, intermediaries and
interactions – It’s all about integration
Christian Bieck – Global Insurance Leader, IBM Institute for Business Value
11.00 Customer Perspective – Developing
the Customer and Employee Experience in Standard Life
Kevin O’Shaughnessy – Group Digital Director, Standard Life
11.45 Listen, Understand, Predict, Integrate
and Act – A framework for delivering customer intimacy using IBM technologies
Nigel Winship – Director, Orbital, Paul Collins – CTO Ascendant
12.15 Zylog Systems Ltd (ZSL) Presents its
Mobile Enterprise Innovation for Insurers
Nanda Kumar
12.30 Close and Networking Lunch
Sponsored by Ascendant and Zylog
Time 09.30 – 13.00
Date January 16th 2013
Location "Skinners Hall. 8 Dowgate Hill The City
London EC4R 2SU
www.skinnershall.com"
http://www.regonline.com/Register/
Checkin.aspx?EventID=1156413
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