Tuesday, July 24, 2012
ZSL’s Oracle EBS Customer History in Single View
Today, the customer service landscape for service providers has become more competitive and demanding. A strategy for enhanced customer relationship is essential for any enterprise to be successful. They need an effective customer relationship management solution that provides the business managers an optimized platform for a greater customer engagement. Oracle EBS includes a CRM solution that provides flexible customer relationship management platform, which helps the enterprises to increase their profits by engaging as many customers as they can in a quick timeframe. ZSL's Customer History in Single View Add-on solution for Oracle EBS CRM facilitates the business managers to access the customer history and the respective sales person details by just single click. The solution enables the business managers to generate comprehensive reports on customer details, customer transactions and business development executives engaging the customers. This solution enables to perform faster search on their customers’ transactions using different search criterions such as transaction status, transaction type and more and view the details in preferred graphical formats such as charts, pie graphs, bar graphs, line graphs, tables, dashboards and scorecards.
Significant Features of ZSL’s Oracle EBS Customer History in Single View.
Provides comprehensive view of the customer and their transaction details such as customer contact and account details, business transactions status for all business units within the organization.
Access to all workflow information reports for different categories such as Lead, Opportunity, Proposal, Quotation, Order & Return, Shipment, Invoice and Receipts for any specific business transaction of the customer without the need for multi-page/responsibility navigations.
Monday, July 23, 2012
Zylog Systems at 7th Annual Enterprise and IT Architecture World 2012 Summit in India
Join ZSL (Zylog Systems Ltd) at 7th Annual Enterprise & IT Architecture World 2012 SummitBangalore, India, July 25-26, 2012
This premier conference will provide an
opportunity to the CIOs, CTOs, Managers, architects etc. to share
knowledge of Transformation and Planning, IT Landscape Rationalization,
Architecture Governance, Best Green Architecture, Acquisition and
Mergers, Business Process Management, Customer Oriented Business Models,
Business Intelligence and Analytics, Future IT (Web 2.0, Cloud and
other emerging technologies), SOA Vision for Enterprise Services, IS
Security Architecture, Open Source Technologies etc which represents the
next generation of practices in the enterprise.
ZSL joins with other industry leaders in a panel
discussion to share its experience on managing time pressure and the
factors that drives to set priorities in architecting quality software
IT products.
Abstract:
To be
an architect, You have to be a realist, but you have to be an optimist.
Jim Collins wrote in Aug 2000, Best beats first. He said that the notion
of being first to reach scale may be the most widely accepted myth. In
fact, being first seldom proves to be a sustainable advantage and
usually proves to be a liability. The real challenge is to build a
company that can prosper far beyond the tenure of any single product and
product life cycle. The game is different if you are preparaing your
organization to live through multiple product life cycles.
Unfortunately, we live in a
world which has little regard for the above. Or may be there are
organizations which follow the rules. In this panel discussion, we are
going to ask our panelists how did they balance the time pressure wrt
quality of delivery? What are the factors for setting the priorities and
making the decisions? What happens if customer is not willing to forgo
the timeline for good quality? Do architects have a way out? Who wins
this short term vs long term war? Who holds the nerve? Does the Best
beat the first eventually?
Please join us and our peers if you are around ....
About iCMG Architecture World Conference
iCMG
Architecture World conference is focused on IT architecture as a
specialty, which is distinct from software engineering, programming and
project management and very critical for the enterprise success. The key
focus areas include understanding of EAF (Enterprise Architecture
Frameworks), Model Driven Architecture (MDA), Component based product
line, Service-oriented Architecture (SOA), ITSM etc. which are key for
the End-User Companies for reducing IT costs, ensuring system longevity
and enhancing productivity.
India's largest Architecture
Summit is expected to be attended by around 600 professionals – the
largest gathering of CXOs, architects & managers.
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Friday, July 20, 2012
ZSL Migrates Delphi2007 based insurance application to .NET Environment
Delphi Application Migration to .NET
Environment
The Customer
A leading UK based
ISV which provides tailored and scalable Insurance Software, was looking to
migrate one of their core selling product written in Delphi 2007 to a scalable
Microsoft .Net Platform. The legacy product is widely used by Agents, Brokers,
Underwriters and Insurance Companies within the UK and European Insurance
industry.
The current Client
-Server application required heavy workstation investment for users to access the
application placed centrally. This would ease out software maintenance but at
the cost of hardware.
Inability to
support multi databases restricted selling the software to customer specific
database requirements.
Customers demand on
latest technology and usability narrowed their sales target and had direct
impact on their revenues.
Product integration
and deployment costs were significantly high as compared to their competitors.
Improved system performance and scalability were two vital project requirements
communicated by the customer.
The Challenge
Upon being selected
to migrate the ISV’s legacy Delphi application, ZSL took stock of a number of
immediate project challenges and deliverables including:
The application -
301601 lines of functional code written in Delphi.
Understanding all
features and functionality of the legacy Delphi application.
Understanding the
purpose of the third party components used in the application.
Mapping the third
party components from Delphi with the components available in Microsoft
development
platform.
Converting non-GUI
product based components into Dll’s to be used in the new application
development.
Identifying the
system interface requirements with third party software and tools.
For More Info Visit: http://www.zslinc.com/Pdf/ZSL-Migrates-Delphi2007-based-Insurance-Application-to-.NET-Success-Story.pdf
Tuesday, July 17, 2012
Enterprise Mobile Device Management Solution
Enterprise Mobile Device Management Solution
The advent of mobile device usage in businesses has practically expanded the work place boundaries much to the gain of both enterprises and employees. Business mobile applications have gained more limelight and greater adoption among enterprises and its employees. Say it anytime access to data or technological sophistication, employees today, prefer to import work activities into their smart phones and tablets. This is looming to become a bigger challenge for enterprises to manage their business mobile apps and mobile users from the aspects of security, compliance, administration, upgrades, support and maintenance.
The advent of mobile device usage in businesses has practically expanded the work place boundaries much to the gain of both enterprises and employees. Business mobile applications have gained more limelight and greater adoption among enterprises and its employees. Say it anytime access to data or technological sophistication, employees today, prefer to import work activities into their smart phones and tablets. This is looming to become a bigger challenge for enterprises to manage their business mobile apps and mobile users from the aspects of security, compliance, administration, upgrades, support and maintenance.
Every enterprise is bound to follow specific compliance strategies and policies. In the current trend of “Mobility in Business” and “Bring Your Own Device (BYOD)”, it is quintessential to provide and manage remote data access and secure privacy for both organization data and users, which is quite complex. And even more challenging is to reduce their mobile device and user management costs.
For More Info Visit: http://mobilepowercenter.zsl.com/PDF/Mobile-Device-Management-Solution.pdf
Tuesday, July 10, 2012
Top 5 Myths About Mobile BI that Enterprises Need to Watch
In
the last post we were discussing about Business Intelligence of leading-edge
organizations goes mobile and how mobile BI helps the businesses and today we
will discuss about “Mobile BI Myths” in this article.
Mobile
dashboards and BI are among the hottest topics in the industry and justifiably
so: mobile access to data is a critical tool for decision making.
Today we will examine the five common
myths associated with mobile business intelligence and uncover the facts about
cost, implementation, and capabilities. We will also explain why companies
should move forward with their mobile business intelligence projects.
#1 Same Mobile BI to All Users
Mid-sized and larger companies would
find themselves hard pressed to move their entire mobile workforce onto the
same device – making the successful widespread use of mobile BI nearly
impossible.
In the past, most of the companies
originally deployed their BI applications on Blackberry devices because they
were it was most popular among business users and provided the easiest way of
accessing corporate information. That has changed with the introduction of the iPhone,
Android-based devices and the iPad, mobile users expressed a preference for
iPhones and Android-based phones. In addition, web browsers have become
device-independent, allowing them to deliver BI content to almost any device.
#2 Each Mobile Device required a Native
Application
Most business intelligence tools on
the market these days lack the ability to exploit each device’s native
capabilities, therefore require companies to build custom reporting and
analysis applications for each type of device in use.
With thousands on mobile users of
different versions of difference mobile devices will be using mobile BI in an
enterprise. With the wrong mobile BI platform in place could be an obstacle
that IT simply cannot overcome.
There are a few rare, advanced
solutions designed to eliminate the time and effort associated with creating
and maintaining multiple versions of various BI assets for each mobile
platform.
#3 Mobile BI is only consumed on mobile phones and smartphones.
Few years ago when the
majority of mobile BI consumers used BlackBerry and Palm
devices, then came iPhone, Android based
phones. Devices such as the iPad eliminate the
shortcomings of iPhones (mostly related to small screen size) and are
actually driving the trend toward large-scale BI adoption for obtaining a
high-level view of business operations.
#4 Mobile Users Are Always
Connected
Many mobile BI solution
vendors aren’t including features that allow users to perform reporting and analysis
when disconnected. There are times when Internet connections – particularly Wi-Fi –
may be rather slow. This can frustrate users, forcing them to disconnect from
the web, but they may still need to gather important intelligence on their way
to a meeting or a customer visit.
It’s important to make
sure that capability is included in a mobile BI platform and
empowering them to work in disconnected mode.
#5 Mobile BI users can’t perform ad hoc or deep analysis.
Many companies shy away from mobile
business intelligence because their users need the ability to interact
extensively with data from their smartphones and tablets. Some of the more advanced platforms can deliver advanced
reporting and analysis tools without the need for specialized software by
leveraging the native capabilities of any mobile browser “to empower mobile
workers with analytic functionality that can be applied to virtually any data
from any enterprise source.”
In spite of the abounding myths,
mobile business intelligence doesn’t have to be expensive, hard to implement,
or difficult to use. In fact, companies that chooses the right solution, with
the right capabilities, will realize low TCO and rapid ROI, while empowering
their mobile users with the ability to access and interact with timely,
complete corporate information from any smartphone or tablet.
Monday, July 9, 2012
Business Intelligence of leading-edge organizations goes mobile
BI, as most of us know is defined as the ability for an organization
to take all its capabilities and convert them into knowledge, ultimately,
getting the right information to the right people, at the right time, via the
right channel. It majorly involves using computers to identify, extract and
analyze business information and data. In plain terms, intelligence in business
involves computers analyzing data. With too much having said and told about
Business Intelligence, let us take a dive and see the progression in this
domain— Mobile Business Intelligence
What is mobile BI?
Mobile business intelligence software extends desktop
business intelligence (BI) to mobile devices. They optimize traditional
BI reports so they can be viewed easily on a small screen and are ideal
for displaying Key Performance Indicators and alerts with simple charts, graphs
and spark lines.
The use of mobile BI software on an
upswing!!
Of
late, the use of mobile business intelligence (BI) software has been on an
upswing and it’s easy to see why. The following major factors have combined to
create a potent fertilizer for fuelling the technology’s growth namely:
The rise of smartphones and tablet computers usage that provides anytime anywhere access and ease of usage
Demand from business users for up-to-the-minute data to help support decision-making have
The rise of smartphones and tablet computers usage that provides anytime anywhere access and ease of usage
Demand from business users for up-to-the-minute data to help support decision-making have
According to David Roe, four major trends will
emerge in 2014. He notes that Gartner Inc. predicts that mobile analytics will be one of the
leading trends. This predication suggests that mobile BI is likely to be
adopted throughout entire enterprises with multiple business units adopting
mobile BI. By 2014, 33% of business intelligence will be
garnered through mobile devices. This adoption and utilization will not be limited
to C-level executives.
To take this one step further, Aberdeen’s research suggests that the organizations with
mobile business intelligence in place or those currently considering it:
Have high performers deploy and then refine role-specific systems that provide the appropriate analytics to the appropriate employees to help in decision making;
Track productivity gains and demonstrate return on investment;
Ensure that the BI infrastructure can support the mobile BI challenge.
Have high performers deploy and then refine role-specific systems that provide the appropriate analytics to the appropriate employees to help in decision making;
Track productivity gains and demonstrate return on investment;
Ensure that the BI infrastructure can support the mobile BI challenge.
Top trends
in Mobile BI
By far, the number one trend in mobile BI is
how rapidly top-level executives make decisions using it. Because information
is readily available to organizations utilizing mobile BI, they take, on
average, about one-third of the time to make decisions than organizations that
have not employed mobile BI strategies.
Mobile BI addresses a big complaint against
analytics and information management for many years – not being easy
to consume, chart and data overload, devices not secure. Not
anymore. Tablet devices are just right for mobile BI – small enough to
carry and large enough to be effective. The early success of the iPad for BI
has caught many experts by surprise.
Tablets’ big screen size and touch screen facility makes Mobile BI Services more user-friendly and easy-to-use. There are many Mobile BI apps
coming in the market, but we need to mention Apples’ iPad, for growing
popularity of tablets among users. Other Mobile BI apps include BIRT Mobile,
Roambi, Micro Strategy Mobile, SAS Mobile, IBM Cognos 8 Go!
With senior/middle management employers kept available on a 24×7 basis,
more organizations will are adopting this technology and Mobile BI will
continue to grow rapidly which is transforming the BI platform for the better.
Friday, July 6, 2012
Everything about Mobile Apps that you want to know!
What are Mobile Apps?
Mobile
Apps are applications or services that can be downloaded and installed to a
mobile device, rather than being rendered within a browser, which helps to meet personal use or
business requirements for the user. The app may
pull content and data from the Internet, in similar fashion to a website, or it
may download the content so that it can be accessed without an Internet
connection. A mobile app may be a mobile Website bookmarking utility, a mobile-based instant messaging
client, Gmail for
mobile, and many other applications.
The small-business demographic is pushing the envelope when it comes
to mobile technology adoption. The fact is that they have really being doing so
for the last decade.
The Corporate Mobile App Strategy Survey, published by
partnerpedia.com, found that 78 per cent of the large companies with 500
employees or more had a desire to purchase apps. Of those, 90.2 per cent intend
to buy mobile solutions
for use by employees, while 43.9 per cent wanted apps for customers. The
survey, which also included responses from companies with less than 500
employees, found that 22 per cent are buying apps for contractors.
And, close to 40 percent of small-business owners are using five more mobile apps to run
their business, according to an ongoing survey conducted by J2 Global.
The number of mobile business apps – some cloud-based, some residing
on the device – is proliferating. We can expect to see even more being
developed as a result of the new HTML 5 standard, says David Bradshaw, a
research manager at analyst IDC. HTML 5 makes it possible to develop apps
simultaneously for different mobile platforms, so that a business that chooses
to roll out a sales app. There are also a growing number of apps designed
specifically for mobile use. These can be very generic or targeted at
particular sectors.
Business Advantages of
Mobile Apps:
If personal mobile phones and tablets are now an integral part of
working life, how can enterprises turn this to business advantage? Many
organisations have started carefully, by allowing employees to access the
firm’s email and calendar applications from their mobile devices. Even this can
save time and money.
The advantage of an enterprise app store is that the IT function can
configure apps appropriately before they are downloaded, and create blacklists
or whitelists of apps for users. IT then has a single point from which to
manage the provisioning and decommissioning of apps and the implementation of
security policies.
However, most of the companies allow users to choose their own mobile
apps, because users understand their own needs better than the IT function. Whichever
approach is chosen, it is still hugely important to put security policies in
place to protect corporate data.
Mobile
Apps are popular with business owners and their customers. With today's market
going mobile, Apps help you keep pace:
Benefits
for Business – Apps:
- Build relationships
- Build loyalty
- Reinforce your brand
- Increase your visibility
- Increase your accessibility
- Solve the problem of getting stuck in spam folders
- Increase sell-through
- Increase exposure across mobile devices
- Connect you with on-the-go consumers
- Generate repeat business
- Give you tools that are driving the "New App Economy"
- Enhance your social networking strategies
Symantec's 2012 State of Mobility survey has revealed an uptake of
mobile applications within enterprises across the globe.
Commissioned by Symantec, Applied Research spoke with 6,275
organisations in 43 countries from August to November in 2011.
The survey highlighted an expansion of both adapting and customising
mobile software for business purposes across the board -- 71 percent of
enterprises stating that there were at least current discussions concerning the
ways in which custom mobile applications could assist their business, including
the idea of custom 'stores' for employees to download authorised and
corporation-related applications.
In terms of an improvement in business practices and increased
efficiency levels, according to the survey, 73 percent of small and large
corporations alike have enjoyed a positive result through the adoption of
mobile technology.
What’s New in Mobiles apps market?
As the smartphone market grows, so too do the
apps you can use on them, uses of mobile app technology to get you up to speed
with your handheld device and its potential.
Following are the trending Mobile Apps top opportunities that are
already taking hold of the mobile app market or that we expect to take off in
the near future.
Mobile Health
In the recent days Mobile apps are changing the way healthcare
industry do business, permeating every step of the health and core aspect of
their operations.
Nine percent of all cell owners
have apps on their phones that help them track or manage their health.
"I was surprised to see that
almost one in ten cell phone users have a health app. I thought it would be
lower,” said Susannah Fox, Associate Director of Pew Research Center's Internet
& American Life Project and author of the report, 85 percent of American
adults who use a mobile phone today 17 percent have used their phone to look up
health or medical information. The percentage goes up to 15 percent for mobile
phone users aged 18 to 29-years-old. Only 8 percent of mobile phone users aged
30 to 49-years-old and 11percent of aged people use health apps.
Urban cell phone owners are also
more likely than those who live in suburban or rural areas to have a mobile health
app on their phone.
Many consumers also have
health-related apps on their smartphones to get nutrition information, count
calories, calculate body mass index and learn new exercises, the survey found.
Localized Deal Updates
The
explosion of location-based technology was revolutionary in the app world. Now
we’re using that location information to deliver personalized and relevant
updates and alerts. The number of apps and services that support hyper-local
experiences is on the small side, but this is an area that is ripe for growth.
Location-based
services like Loopt, Foursquare and Gowalla are all
investigating ways to let users know not just when their friends are nearby,
but what offers are available in their areas.
Mobile Travel
Mobile technology has revolutionized the travel
industry: Countless travel apps have popped up, promising to enhance your
experience in foreign lands. There are lots of useful travel mobile apps helps
users to book the flights and also allows passengers to virtually "check
in" into airports using foursquare. Customers may also share their
experiences through other social networks.
Half of the airlines have already implemented
mobile services for flight search and check-in with close to half also
providing boarding passes, ticket purchase and flight
status notifications.
The latest Airline IT Trends
Survey reveals that a whopping 93% of airlines have mobile services for
passengers as a top investment priority over the next three years, with 58%
investing in major programmes. It predicts that information technology and
communications (IT&T) spend as a proportion of revenue is expected to stay
stable, at around 1.65% in 2012.
While only half the respondents,
made up of more than 50% of the world's top 100 airlines, expect IT spend in
2013 to increase in absolute terms.
Social
Media
Mobile social networking is social networking where individuals with similar
interests converse and connect with one another through their mobile phone
and/or tablet. Mobile Social Apps that can connect you to
twitter, Facebook, Google Plus, LinkedIn, Flickr together where you can post
status updates, share photos, videos, likes, retweets. For instance, the photo sharing apps that support the
widest range of share targets tend to be more popular. Even apps like Path — which
by design are meant to be private — have learned that it is essential to allow
users to post their data to other networks, like Facebook.
Mobile Commerce
The world is increasingly becoming mobile. The
technology creators of today are creating goods for the mobile consumer. The
concept of social commerce can be taken literally, as in making a purchase
directly through a social media property. Far more important is the degree to which content shared through
social media is influencing purchasing decisions, which is happening on a
massive scale. 33 million consumers shop with
a mobile phone according to research firm Experian Simmons. 24% of
U.S. adult online iPhone users and 21% of Android users have used a shopping application in the past
three months. (Source: Forrester, 2011)
The ways of communicating with your customers
is changing and businesses need to adapt to these changes in order to stay
ahead of their competitors.
Sources:http://www.zdnet.com/blog/btl/symantec-survey-shows-surge-in-mobile-apps-switching-it-focus/69999
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